ビストロ　モン・ルー

At our restaurant, when serving dessert, we use a special plate.

Decorate with your desired message

We provide services.

Please consider celebrating special occasions with your loved ones.

Please use this to create wonderful memories.

Requests regarding the use of dessert plates

Reservations must be made at least two business days in advance. in

This service is limited to one item only .

(Example: If Monday is a holiday, one ticket is free if you make a reservation by Saturday.)

For the second and subsequent items, per item

There is an additional charge of 1,000 yen.

For reservations made the day before or on the day of:

We may not be able to provide it.

If we are able to provide it, it will be a paid service.

We will charge 1,000 yen per sheet .

Please make your reservation with this understanding.

Also, if you need a plate,

Please be sure to make a reservation.

Please write your message.

Example: 'Happy Birthday'

"Thank you always, [Name]" etc.

*For long messages and kanji with many strokes,

We are unable to do so, so please understand.

(Please keep it to around 15 characters)

If you are unsure of the message content,

We are unable to provide plates.

Please ensure there are no errors or omissions in the information provided.

Please check the details before making a reservation.

From June 15, 2026,

We do not allow children under 10 years old to enter our store.

We ask that you refrain from doing so.

(※Please inquire for details regarding private bookings.)

We also welcome customers with children.

We hope you enjoy your meal.

Therefore, if you wish to visit with your child,

Please contact us at least 24 hours before your scheduled visit date and time .

Please contact us by phone first.

When making a reservation,

Children's meals (details will be provided separately by phone)

Whether or not you have a preference,

Or the same course as for adults.

Please let us know if you would like to proceed.

Children's meals require advance preparation,

We cannot accommodate requests made on the day of service.

Also, depending on when you contact us and our reservation status,

Please note that we may not be able to accept your reservation at all.

Please be aware of this in advance.

Please note that this also applies to children aged 10 and over.

To ensure that you share a pleasant time with other customers,

Please take the following points into consideration.

◉ Do not run around or walk around inside the store.

◉ Don't raise your voice.

◉ Do not stand on chairs or furniture.

◉ Do not touch the displays or exhibits inside the store.

◉ Remember to be considerate and respectful of other customers.

To all parents,

For talking to and watching over your children

We would appreciate your cooperation.

In the unlikely event that it is difficult to be considerate of other customers

If our store determines so,

In cases where we are unable to accept your reservation,

Even if you are in the middle of a meal

We may ask you to leave the premises.

Time to learn about dining etiquette and food culture,

It is an important learning opportunity for your child.

We are considering this.

Furthermore, this includes a respect for the food, tableware, and the space itself.

I hope we can share a pleasant time together.

To all our customers who visit our store,

We hope you will enjoy a peaceful and enriching time.

We appreciate your understanding and cooperation.

For groups of 5 or more people

When making a reservation online,

Request Reservation We accept this as such.

*Request reservations refer to situations where we have received an "inquiry".

Your reservation is not yet confirmed at this point.

Request Reservation We will contact you via email.

Once we have contacted you to confirm your reservation,

Please note that your reservation is now complete.

If there are any issues or unclear points regarding your reservation,

We will contact the phone number you registered.

We are calling you.

When making a reservation, please be sure to provide a contactable person.

Please provide your phone number.

Thank you for your cooperation.

If we are unable to contact the person who made the reservation,

We will cancel your reservation request.

Please understand.

◉Group Reservation Process◉

*Please be sure to include a request in the comments section when making your reservation.

Please fill in the information below.

① Please choose your course.

(Multiple course selections are not possible.)

② Main dish

Please choose up to two options .

If the course includes soup,

Please also decide on your soup.

(Example: Today's fish dish for 3 people, beef cheek for 2 people)

(Or everyone gets beef fillet, etc.)

If you have any questions,

Please feel free to call the store directly.

Q. Regarding taking photos inside the store

Taking videos or using flash photography or live streaming at our store is prohibited.

Including store introductions on social media, etc.

We do not allow commercial photography or similar activities.

Also, when taking photos,

Please be considerate of other customers.

Q. About parking

We do not have a parking lot or any affiliated parking facilities at our store.

We apologize for the inconvenience, but please use a nearby paid parking lot.

Q. About the dress code

Regarding the dress code,

Smart casual attire is preferred.

Extremely casual attire (shorts, sandals, work clothes, etc.)

We ask that you refrain from doing so.

Q. Regarding cancellation fees

For cancellations made 48 hours in advance:

A cancellation fee will be charged.

For details, please see the store details section on the home screen.

Please check our cancellation policy.

Also, for group bookings, private events, or Christmas season reservations,

We have provided further details separately.

Q. About allergies

Please be sure to fill this out when making your reservation.

We are unable to accommodate requests made immediately before your arrival.

Also, depending on the severity and type of allergy

We may not be able to accommodate your request.

If you have any concerns, please make a reservation beforehand.

Please contact us by phone for further information.

Also, regarding foods you dislike or have food preferences,

We cannot accommodate requests written in the request field or elsewhere when making a reservation.